Briar Point-Hem Skirt
Product enquiries
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Subject: Product enquiry: Briar Point-Hem Skirt [briar-point-hem-skirt]
Shipping & Delivery
Dispatch origin: Sialkot, Pakistan.
International shipping is available to eligible destinations. Pakistan is not currently offered as a customer delivery destination.
Shipping charges
Worldwide Shipping — USD $50 per eligible international order, not per item. Contact us to confirm the available shipping option and charge for your product and destination. Oversized, heavy or restricted-material items require logistics confirmation before they are made available for purchase.
Delivery estimates
Estimated delivery times depend on the destination, selected shipping service, customs processing, and other carrier-related factors. Any estimated timeframe shown at checkout is an estimate and not a guaranteed delivery date.
Customs and import duties
Customers may be responsible for customs duties, import taxes, brokerage fees, or other local charges imposed by the destination country unless checkout specifically indicates that such charges have been prepaid.
Scottish Elegance is not responsible for customs delays outside its reasonable control.
Read the full shipping policyReturns & Refunds
Returns
Customers may request a return within 14 days after delivery. After a return is approved, the item must be shipped back within 7 days.
Eligibility
Returned items must be unused, unworn, unwashed, in original condition, with original tags and packaging where applicable, and accompanied by proof of purchase or the order details.
Customer-preference returns
For change-of-mind, wrong-size, or preference/style returns, the customer pays the return shipping cost.
Seller-fault returns
Scottish Elegance covers reasonable return or replacement shipping when the incorrect product was sent, the product arrived damaged, or a confirmed manufacturing defect exists.
Damaged or wrong item
Contact SCOTTISH ELEGANCE at najmashafique345@gmail.com within 3 days of delivery and provide photographs showing the problem.
Refunds
Once returned goods are received and inspected, approved refunds will be processed within 3 business days. A bank, card, or payment provider may require an additional 5–10 business days to post the refund.
Original shipping charges are normally non-refundable. Shipping charges may be refunded where appropriate if the return results from seller error, an incorrect product, damage, or a confirmed defect.
Non-returnable items
- Personalized or custom-made products
- Gift cards
- Clearly marked final-sale or clearance products
- Used, worn, or washed products
- Products returned outside the approved return process
Exchanges
Direct international exchanges are not offered. Eligible customers should return the item under this policy and place a new order for the replacement item.
Manufacturing defects
Report suspected manufacturing defects within 30 days of delivery. This policy does not provide a lifetime warranty.
Order cancellations
Customers may request cancellation within 12 hours after placing the order or before order processing begins, whichever occurs first. Once processing, production, or fulfillment has started, cancellation may no longer be possible.
For personalized or custom-made items, cancellation is not guaranteed after work or production begins.
Read the full returns and refunds policyProduct questions
How can I ask about this item?
Use Email Us or contact Scottish Elegance and include the product name. We can discuss pricing, availability and the details relevant to your enquiry.
Can you help with sizing?
Contact us for product-specific sizing guidance before ordering.
Where can I find the complete terms?
Read our shipping policy and returns and refunds policy.